Australia
Read customer's feedback on International Mail to your country
If you are a returning customer...
Please leave a review about your
International Shipping experience only
This is NOT a review on ButtonWorx products or customer support
If you want to talk about a product, please leave a review on the product page
- Use STARS to represent shipping time and problems like lost orders
- In the TITLE explain how many days the order took to arrive
- If your package was delayed or lost, give it low stars
- Comment about the overall experience with delivery
For TITLE enter approximately how many days the order took to arrive
** FAIR WARNING **
Mail to Australia is wildly unpredictable. Many customers report receiving their envelope in 20ish days but there are some that take 2 months or more. I have received some replies that letters arrive late with a sticker on them indicating they were inspected by customs agents. Since it is not unusual for letters to take well over a month to arrive in some circumstances, there is little that can be done before then. After years of mailing envelopes to Australia it is rare that they never show up and any replacement order will likely arrive long after the original. So for me to assume an envelope to Australia is truly lost we would need to wait at least 2 months after the first mailing. Even then it's still more likely to be delivered before a replacement order. This is from experience. Most replacement orders I send are followed by an email a few days later indicating the original just showed up.
Unfortunately other methods of shipping from USA to Australia are too expensive to consider for orders under $100
Comments All reviews
17 Days to Brisbane
Harmony 650 repair kit dispatched day of order with confirmation email and photo of envelope. Received in perfect condition via mail in Brisbane 17 days later. Works well. No issues with product or delivery.
Recent long delays
I have been hearing about a lot more problems with Australia mail in recent weeks. LONG delays! Some orders arriving in 3 weeks but some taking 10+ weeks. Not sure what's going on over there. People either don't want to leave a bad review here or it's been so long they forgot.
14 days to Sydney
2x Buttonworx for Harmony 650. Arrived in Sydney in perfect condition. One working perfectly so far. Yet to try the other.
14 Days to Wollongong, NSW
Totally happy, works 100% with the very clear instructions.
18 Days to Melbourne (12 Business Days)
Package (1 x Logitech Harmony 350 in an Envelope) arrived safely and securely at an Australia Post Parcel Locker in South East Melbourne Metro (Mount Waverley Business Centre). Was dispatched by Ben on August 15th 2024 USA Time (likely August 16th 2024 in Australia) and arrived at the Parcel Locker on September 3rd 2024. So 18 days in total or 12 business days. Very happy with the service and would highly recommend. Thanks so much.