*Letter Mail Shipping

Most ButtonWorx™ orders are small, thin and eligible to ship by plain old letter envelope

A photo of your envelope will be taken and sent to the email address used for the order

• This lets you know what to keep an eye out for
• Allows you to verify the mailing address
• Faster, because it usually does not go through customs 

International mail is considered unreasonably delayed (probably lost) after

1 Month Canada 
1 Month Germany, UK, Ireland, Spain, France
6 Weeks Australia, New Zealand, (most other countries) 

USA Letter Envelope (Domestic)

Letter mail is generally reliable and can even be faster than packages in certain situations however there is a higher rate of mysterios delays. 

If a letter goes through the system without a hiccup then it's usually quite fast. However, if anything happens that requires a human to get involved that can take a long time for them to get around to it. This could be a sorting machine failure, address issue, a miss-delivery, the envelope placed on the wrong truck or plane, etc...
Once mailed there is no way to intercept, search for, redirect, return, cancel or prevent delivery.

From years of experience it seems like around 10% of letter mail experiences noticeable delays and around 3-4% take weeks longer than expected. 

The trick is trying to decide if an order is really lost or just delayed. Unfortunately the only way to know for sure is to wait for several months as some letters take that long to deliver. What I try to do is determine when a delay becomes unreasonably long. This depends on the time of year, the delivery location and other factors.   

As a general rule: I consider mail unreasonably delayed after 12 days in New England, 20 days for the rest of the country - plus 1 week additional between Nov 7 - Jan 14.

There is one way to know when the envelope will (probably) be out for delivery 
Sign up for informed delivery at USPS and receive photos of your mail sent to your email address daily
https://informeddelivery.usps.com/