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ResortLock RL-2000
The lock works much better now
Our property manager had wanted us to switch out the locks at a great expense, so we thought we had little to lose by trying your buttons. They seem to have done the trick. We will be sharing this information with our property manager. I hope it means they will order some of your buttons for their other units they have in service.
As new again
Recently, I purchased an RL2000 lock from eBay for an Airbnb property. This lock was described as "new." Indeed it was never used, but for some reason some buttons needed a very deep press. Dissatisfied guests left me a lower rating being frustrated getting. This repair kit was an easy fix and the buttons working great again.